Using your Points is easy!
Read all our tips on how to book your Rewards quickly and easily.
Conditions for earning Rewards
Reward tickets
You can reserve your Reward ticket up to 2 days before your departure date.
Rewards are available on all flights operated by Air France for which electronic tickets can be issued.
Rewards are available on all flights operated by Air France for which electronic tickets can be issued.
How to reserve your Reward ticket
Use the search engine provided in your secure, dedicated online space. You will automatically obtain the overall cost of the trip you wish to make in VoyageurREWARDSTM Points (price includes all taxes, surcharges and service charges).
Upgrade Rewards
To request an Upgrade Reward, you must first of all make a reservation:
Next, send us your request via the form available in your dedicated online space. We will contact you to confirm the value of your upgrade in VoyageurREWARDSTM Points.
If the class of your flight reservation is not eligible for an upgrade, please contact your travel agency or Air France customer service center to modify this.
We need 5 working days to process your request.
Additional baggage allowance Rewards
Additional baggage allowance Rewards are only available on trips departing from or arriving inFinland. Depending on your situation, they may be applied to:
the outbound trip only,
the return trip only,
the full round trip.
On flights departing from Finland, the baggage allowance is calculated using the Piece concept or Weight concept depending on your destination and according the number of items. The value of the Reward is calculated based on the trip you make.
On flights departing from Finland, the baggage allowance is calculated using the Piece concept or Weight concept depending on your destination and according the number of items. The value of the Reward is calculated based on the trip you make.
Reminder: the Piece concept authorizes two baggage items of a maximum of 23 kg each, for a Tempo cabin trip and a maximum of 32 kg each for a trip in l´Espace Affaires (Business class) or l´Espace Première (First Class).
How to reserve your additional baggage allowance Reward:
Complete the application form available in your dedicated online space.
Enter your reservation reference number so that we can determine your baggage allowance
Indicate the additional baggage weight in the ´´number of additional kilos´´ part (to be paid for in Reward points).
We will contact you to confirm your flight route and additional baggage, in order to determine the value of your Reward.
We need 5 working days to process your request.
How to reserve your additional baggage allowance Reward:
Complete the application form available in your dedicated online space.
We will contact you to confirm your flight route and additional baggage, in order to determine the value of your Reward.
We need 5 working days to process your request.